refund-cancellation policy

Shiksha Ka Mahakumbh – Jaipur Education Summit Ticketing Platform

We value your interest in Shiksha Ka Mahakumbh – Jaipur Education Summit. Please read the following Refund & Cancellation Policy carefully before purchasing tickets through our Razorpay-powered platform.

1. General Policy

1.1. All ticket sales are final, and tickets are non-refundable and non-transferable except as specified below.
1.2. By purchasing a ticket, you agree to this Refund & Cancellation Policy.

2. Refund Conditions

Refunds will be issued only under the following circumstances:
2.1. Event Cancellation: If the event is canceled by the organizers, a full refund of the ticket price will be issued.
2.2. Duplicate Payment: In case of duplicate payments for the same ticket, the additional payment will be refunded upon verification.

3. No Refund Conditions

Refunds will not be provided in the following cases:
3.1. Failure to attend the event due to personal reasons.
3.2. Inability to produce a valid ticket or identity proof at the event venue.
3.3. Any technical issues arising from the user’s end during the ticket purchase process.

4. Cancellation Policy

4.1. Ticket cancellations by the buyer are not permitted.
4.2. In case of a rescheduled event, the original ticket will remain valid for the new date, and no refund will be provided.

5. Refund Process

5.1. Refund requests for eligible conditions must be made within 15 days of the event cancellation announcement or duplicate payment occurrence.
5.2. To request a refund, email us at jaipureducationsummit@gmail.com with your transaction details, ticket information, and contact details.
5.3. Approved refunds will be credited within 7-10 working days and will be credited back to the original payment method.

6. Service Charges

6.1. Any applicable service fees, convenience charges, or taxes paid during the ticket purchase are non-refundable.
6.2. Refunds will cover only the base ticket price.

7. Dispute Resolution

7.1. In case of disputes related to refunds, the decision of the organizers will be final.
7.2. For unresolved issues, you may contact us at jaipureducationsummit@gmail.com

8. Contact Information

For queries related to this policy, reach out to us at:

Email: jaipureducationsummit@gmail.com

Phone: +91 93584 73569

By proceeding with your ticket purchase, you acknowledge and agree to abide by this Refund & Cancellation Policy.